Each manufacturer builds their product to different specifications and fully supports their products on their own. WiSA will of course always provide additional support for WiSA Certified products.
Please take a look at the differences between these two Manufacturer's products:
WiSA SoundSend vs Axiim Link Comparison
* Please review NOTES
|WiSA SoundSend||Axiim Link|
|HDMI ARC/eARC input||YES||no|
|Android Phone App||YES||YES|
|Android TV App||YES||no|
|App Full Graphic Equalizer||no||YES|
|Compatible with WiSA Ready TVs||YES||YES|
|Compatible with non-WiSA Ready TVs (2016 or newer)||YES||no|
|Zone Distance Calibration||YES||no|
|Dolby ATMOS Support||YES*1||no|
Volume Control with TV remote
|Universal Remote Support||no||YES|
|In-App customer support||no||YES*3|
|Max supported number of Channels||8||6|
|Max supported number of Speakers||16||16|
*1 - 5.1 surround, 7.1 suround, and Dolby ATMOS is supported by the transmitter only, your TV or Display must also support 5.1, 7.1 or ATMOS pass through output and in some cases may be limited by Manufacturer and Model.
*2 - TV volume control with the SoundSend is dependant on your TV's ability to communicate of HDMI ARC/eARC only. With Optical connections, the volume must be controlled through the SoundSend application.
*3 - Axiim Link provides an email contact form within the application to send diagnostic data messages direct to Axiim